FAQ

WHY PRINT WITH EMPRINTS

Usually this is where companies will pitch, print with us because we're the best, we are experienced, we have been in the industry for so many years and so forth... here at EMPrints we are anything but that lol. 

We do not have any experience in screen printing but we print like we have been in the industry for 20+ years.  We have a small team of 5 but we print like we have a factory of 30+ staff.

There is only one way to find out, place an order with us.

 

DO YOU HAVE A MINIMUM ORDER QUANTITY

Screenprinting - 24 units

Embroidery - 24 units

Sublimation - 20 units

DTG - none

 

CAN I BRING MY OWN GARMENTS

Yes, you can however, these need to be approved prior to accepting your order.  We may need extra garments for test print purposes.

We do not accept already worn garments.

Garments need to be labelled with job details, arranged according to size.

We do not take responsibility for potential garment defects.  Please check your garments before you send them to us.

 

DO YOU MAKE SAMPLES

Yes.  These will be charged at a higher rate per unit.  Sampling rate start at $100 + gst per unit for screenprint or embroidery samples.  We recommend sending your artwork so we can quote you accordingly.

The turnaround time for sampling is 10 days.

 

HOW CAN I PAY FOR MY ORDER

We require full payment up front before production.  Our account details is on the bottom of the invoice otherwise payment can be made at our physical store.

Once you have made payment, please send us proof of payment and we will proceed with your order.

 

 WILL YOU PROVIDE A MOCK UP

Yes, a mockup will be supplied for approval before it goes to print after payment is received in full.  Once the mock up is approved, no changes can be made.

 

I FORGOT A TEE - CAN I ADD A TSHIRT TO MY ORDER

No.  Once